Refund policy

Refund policy

At Commercià, our goal is to ensure complete customer satisfaction. If for any reason you are not fully satisfied with your purchase, we are here to help.

payment method

We only accept credit card payments.

refund request period

You may request a refund within 30 days of the purchase date.

request process

To initiate a refund, please contact our customer service team at commercia00@gmail.com with your purchase details and the reason for the return.

product conditions

The product must be in its original condition, unused, and include all original tags and packaging.

processing time

We will process your refund as quickly as possible, in accordance with legal requirements. The estimated time for a refund is 5 business days.

exceptions

Sale items or products with special discounts are not eligible for refunds unless they are defective.

Returns of used, damaged, or altered products will not be accepted.

delayed or missing refunds

If you haven’t received your refund yet, first check your bank account again.

Then, contact your credit card company, as it may take some time before your refund is officially posted.

If you have done all of this and still have not received your refund, please contact us at commercia00@gmail.com.

Thank you for your understanding and trust in Commercià. If you have questions regarding our refund policy, please feel free to contact us.

Sincerely,
Commercià